FAQs

Frequently Asked Questions

Explore common inquiries about Banxton, your digital wallet solution for seamless financial transactions.

How do I increase my transaction limit?

Verify your account by providing additional identification documents in the 'Account Settings' under 'Verification.'

How do I add funds to my Banxton wallet?

Go to 'Add Funds,' select your funding source (bank account, card, etc.), and enter the amount you wish to add.

How do I view my transaction history?

Go to the 'Transactions' section in your Banxton account to view your complete transaction history.

Is Banxton secure?

Yes, Banxton uses advanced encryption and security measures to protect your information and transactions.

What currencies does Banxton support?

Banxton supports multiple currencies. Check our Supported Currencies page for the complete list.

Can I use Banxton for international transactions?

Yes, you can use Banxton for international transactions. Be aware that certain fees may apply, and the availability of services may vary by country.

How do I transfer money to another Banxton user?

To transfer money to another Banxton user, open the app, select "Send Money," enter the recipient’s email or phone number, specify the amount, and confirm the transaction.

How do I contact customer support?

You can contact Banxton customer support via the in-app chat, by emailing support@banxton.com, or by calling our number listed on our website.

What should I do if I forget my password?

If you forget your password, click on the "Forgot Password" link on the login screen and follow the instructions to reset it via your registered email address.

What happens if I lose my phone?

If you lose your phone, you can access your Banxton account from another device and temporarily lock your account. Contact customer support for further assistance in securing your account.